When eligible families don’t know they qualify.
Purpose
To ensure the right people receive the right information—clearly and credibly.
Process
SWCI uses targeted messaging, community channels, and trusted voices to translate eligibility into understanding.
SWCI Benefit Touch
Eligibility becomes empowerment - not a missed opportunity.
When forms, steps, or messaging cause drop-off.
Purpose
To remove confusion, intimidation, and unnecessary complexity.
Process
We simplify language, streamline steps, and redesign communication to guide - not overwhelm.
SWCI Benefit Touch
More people start - and finish - the process with confidence.
When interest doesn’t turn into completion.
Purpose
To turn intention into action.
Process
We implement reminders, human touchpoints, progress nudges, and accountability loops.
SWCI Benefit Touch
Momentum is protected until outcomes are achieved.
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